Any questions, comments or feedback?

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Please provide an order # for all queries.

This helps us resolve your issue faster.

If you are seeking *tracking information*, please note it may take up to 5 working days for an order to ship out. Please review our Shipping & Delivery Policy before emailing in.

For *Returns* to speed up the process please refer to our Returns & Refund Policy page to follow the correct guidelines.

All other inquiries will be answered as soon as possible. Please note that Simplee Shop Co. is run during regular business hours (9 AM - 5 PM PT, Monday - Friday).

Due to extremely high volume of orders, please allow up to 3 business days for responses.

Our store provides top beauty products to women around the world and we want to make sure that we get to every query as efficiently and as accurately as possible. We appreciate your consideration.


For any other questions not mentioned above feel free to mail us at

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